Most Personal AI Front Desk For files/RAA_LOGO_Transparent_white.png RealAutomation.ai
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Most Personal AI Front Desk For excavation in Portland

Turn after hours and missed calls into new revenue

Talk to William AI

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$105.4M
in new revenue generated for our network and counting.
250+
Contractors Served

william ai™

See William answer excavation calls in Portland

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Portland, Generated by AI

Win Portland infill excavation slots

Quick intake during Portland rain and permit windows keeps crews booked across the metro.

The William Engine.

William isn't a voice you pick and a prompt you write. He runs on our own engine, built, owned and improved by Real Automation, and every client gets the upgrades.

  1. V1
    Where William started.

    Proved a phone call with an AI could feel personal.

  2. V2
    Running every William today.

    Tested on real client calls, then delivered to every V1 client overnight. Results jumped the next morning.

  3. V3
    Coming free to every V2 client.

    Our fastest, most personal engine yet. In production beta on real calls now, and every client gets it.

An employee you own.

You don't rent a bot or wire up a platform. You own your William and everything he learns about your business.

Upgrades while you sleep.

Like an update on your phone, new engine versions reach every William overnight. Nothing to rebuild.

Trained on real calls.

William keeps learning from real conversations in private, secure environments. We never share or sell your data.

Real Automation designs, builds and owns the William Engine. We never white-label, resell or license it.

How William helps excavation crews in Portland, OR

Answers calls fast, captures permit and access details, and routes real leads to estimators so crews get booked before weather or permit windows close.

Built for Portland excavation
Configured for narrow infill lots, seasonal rain windows, permit timelines, and mixed residential, commercial, and ADU excavation jobs across the Portland metro.

William picks up during site checks, office gaps, and after hours, logging callers with permit dates, inspection windows, and urgency so you recover bids that would otherwise go to competitors.

Automatic intake asks about lot access, utility locates, rock and disposal needs, soil notes, and permit status so estimators bid accurately on the first visit.

Calls are routed to your estimator or on-call foreman with recordings and a one-page job summary that becomes the job ticket - no retyping and fewer follow-ups.

Set up for Portland infill, ADU digs, utility trenching, grading, and emergency washouts, configured to your dispatch rules.

Common questions

William answers your excavation line as an AI receptionist, asks trade-specific questions like address, permit window, utility locates, rock and disposal needs, access, and schedule, records the call, creates a summary, and routes the lead to your estimator or on-call foreman.

Yes. The intake script requires permit status, inspection dates, and whether locates are complete. That info tags the lead and flags urgent permit windows so you can prioritize bids before local deadlines in Portland and the surrounding counties.

William uses a local script and your tone so homeowners, builders, and contractors hear clear, direct questions about site access, soil, and timing. You can demo William on your own website and phone line and adjust the phrasing before going live.

After-hours calls are fully captured with intake and marked by urgency. Emergency washouts, sinkholes, and utility issues are tagged based on your rules and can be escalated to on-call staff with all details in the summary so you can decide on same-day or next-day response.

Every call has a recording, transcript, and one-page summary you can email or push into your estimating or job management software. That cuts admin time spent retyping notes and keeps crews from arriving without access, permit, or disposal details.

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