How does William's AI answering work for a Vancouver solar company?
William sits on your existing phone line as your first line or backup. When someone calls about solar in Vancouver, he answers, asks a structured set of questions that match your process, explains basics using your website content, and then routes or messages your team with a full summary and recording. You decide when William answers first and when he only catches overflow or after-hours calls.
Can William handle after-hours and weekend solar calls in Vancouver, BC?
Yes. When your team is on roofs, in traffic, or closed for the day, William still answers every solar inquiry. He collects roof and hydro details, sets expectations on response time, and flags hot leads so your team can follow up first thing instead of hoping callers leave a voicemail and do not book with a competitor overnight.
Will William qualify solar leads properly, or scare good ones away?
You control the qualification rules. William asks for address, ownership, roof type, shading, hydro usage, budget comfort, and interest in batteries or EV chargers, then tags the call as strong, maybe, or no-go. He does not reject people on his own; he flags edge cases for a human to review so you keep good leads while cutting obvious time-wasters.
Can William answer questions about BC Hydro net metering and local solar incentives?
William learns from your own website, PDFs, and written guidance, not random internet info. He can explain your standard talking points on BC Hydro net metering, typical payback in the Lower Mainland, and current incentive basics, then pass complex or one-off cases to your team. If rules change, you update your material once and William's answers follow it.
How do I hear William handle our Vancouver solar calls before going live?
You can run a demo using your own website and a test number. William will role-play real Vancouver solar calls, such as a new residential lead, strata inquiry, or commercial flat roof, and you will see how he answers, what he asks, and what the summaries look like. Once you are happy, we point your real call flow at William with your routing and calendar rules in place.