95% average call success. Built for service businesses.
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william ai™
We will use your website and business details to set up a fast demo experience.
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218-297-5444
Your demo call should arrive within 1 to 3 minutes.
With over 1.7 million residents in aging triplexes and condos, the plumber who answers every call first wins the emergencies and the follow-up work across the Greater Montreal Area.
William picks up every plumbing call, in English or French, separates real emergencies from small jobs, and sends you clean details so trucks roll to the right doors instead of callers rolling to the next plumber.
Burst pipe in a Plateau triplex at 10 p.m. or a sewer backup in Verdun at 6 a.m. - William answers on the first ring, takes control, and either escalates to your on-call number or books the next available slot so that job does not move to the next plumber on Google.
William handles English and French plumbing callers from across the Island of Montreal and nearby areas like Laval and Longueuil, capturing address, buzzer code, floor, building type, and problem details, then routing emergencies, landlords, condo boards, and regular homeowners exactly where they belong.
Every call is recorded, summarized, and tagged with urgency, unit number, and access notes so your tech can read one short brief before driving out, show up with the right parts, and avoid repeat visits caused by missing information.
Built for Montreal plumbing realities: frozen pipes, old stacks, bilingual callers, and phones that ring hardest when you are already under a sink.
William sits on your main plumbing phone line and answers like a trained dispatcher for your company. He asks plumbing-specific questions such as leak or no leak, house, triplex, condo, exact address, buzzer code, floor, and access issues, then decides whether to escalate, book, or take a message. You choose the rules for emergencies, normal calls, and quotes, and William follows them 24/7.
Yes. William can greet and handle callers in English and simple French, and switch based on what the caller uses. He keeps the questions short and clear so even callers with strong accents or limited language feel understood. All notes and summaries still end up in one clean call record for your team.
That is where William earns his keep in Montreal. During cold snaps, thaws, or heavy rain, he answers every call, flags true emergencies, and follows your rule: connect to on-call, book first slot tomorrow, or set clear expectations. Instead of waking up to a list of missed numbers, you wake up to booked and qualified jobs.
William separates sewage backup from dripping faucet, Plateau from Laval, and a landlord with 10 units from a one-off caller. He captures property type, urgency, service area, and basic scope, then routes high-value or urgent work to you while pushing low-value, out-of-area, or non-service calls into a separate bucket. Your trucks spend more time on solid jobs and less time on bad fits.
Setup is quick because William uses information you already have: your website, service areas, pricing rules, and booking process. In a short onboarding, we define your emergency criteria, call scripts, and routing numbers, then run test calls so you can hear him in action. Most Montreal plumbing shops can have William taking real calls within days, not weeks.
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