95% average call success. Built for service businesses.
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william ai™
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With 1.76M residents in dense triplexes and apartments, missing one rodent or bed bug call often means losing a whole building or contract's pest control work.
William picks up every pest call, asks the right questions in French or English, and hands your team only clear, ready-to-book jobs instead of chaos and missed voicemails.
Whether it is a Plateau triplex at 9pm or a downtown restaurant at lunch, William answers on the first rings, captures the details, and books or flags the job so that caller does not move on to the next exterminator.
William walks callers through targeted questions for apartments, triplexes, and commercial spaces: pest type, unit number, floor, access, kids or pets, and any prior treatments, so your techs arrive with the right plan and gear for that specific borough and building.
Every call is recorded, transcribed, and summarized, with key info and next steps logged, so owners, dispatch, and techs can see what was promised without digging through voicemails or sticky notes.
Built for Montreal pest control: fast pickup, structured questions, bilingual handling, and clear notes for every call.
William sits on your main phone line and answers like a trained office person for your pest control company. He greets callers in French or English, asks pest-specific questions, captures address and unit details, and either books, routes, or flags the call based on rules you set. Your team then sees a clean summary, transcript, and recording for each call.
Yes. William can answer 24/7, so when someone finds mice in a restaurant basement or bed bugs in a condo at night, the call is still taken. He collects all the details, sets basic expectations, and either books into your available slots or flags urgent jobs for your on-call person to confirm first thing.
William is configured with your company name, service areas, and scripts tuned to Montreal-style buildings and pests, so he sounds like he knows the city. He can speak in French or English, switch when needed, and keep the intake clear so tenants, owners, and managers feel understood and stay on the call.
Yes. William separates urgent infestations from routine questions by asking what pest, where it is, how long it has been happening, and what type of property it is. High-value calls like commercial kitchens, multi-unit bed bugs, or building-wide rodent issues can be routed straight to you or a senior person, while simple wasp or ant jobs follow a standard booking path.
For every call, William stores the recording, full transcript, and a short summary with pest type, location, urgency, and agreed next steps. Your office and technicians can review these before visits, so there is no guessing about what was said, even during busy season across Greater Montreal.
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