When a GC or homeowner hits voicemail, they call the next excavator. William answers every call, qualifies the job, routes the good ones, and logs the details so you keep the work.
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william ai™
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Across the GTA's 2.79 million residents and constant infill work, the excavator who answers first usually wins the basement, laneway, and trenching jobs.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
William picks up every call, asks excavation-specific questions, and sends you only real jobs worth putting a machine on.
When a GC, homeowner, or property manager calls about a basement, trench, or grading job anywhere in Toronto or the GTA, William answers in seconds, 24/7. He books next steps or callbacks so schedule-ready work does not roll to the next excavator on Google.
William gathers the details that actually matter here: address, access width down narrow drives, depth, utilities, drawings, permits, and timelines. You show up already knowing if the job fits your gear, crew, and preferred service area.
Every call is recorded, transcribed, and summarized with scope, dates, and special notes like shoring, haul-off, or night work. You and your estimator can scan one clean summary and price or schedule without chasing missing info.
Built around how Toronto excavation really runs, from Downtown infill to jobs in Scarborough, North York, Etobicoke, Mississauga, Vaughan, and Markham.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Basement excavation for Toronto addition
Foundation dig and haul-out quote near Danforth
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your main phone line and answers like a sharp office person who knows excavation. He asks job-specific questions such as site address, access, scope, timing, drawings, and budget, then routes serious excavation leads in Toronto and the GTA to you by text or email with a full summary and recording.
Yes. William answers evening, weekend, and early-morning calls when you are off the phone or on another job. He books callbacks, captures site details, and flags urgent issues like broken sewer or water lines so you can decide what to jump on first thing.
William is set up using your own website, services, and the way you talk about work, including basement digs, underpinning support, shoring, trenching, haul-off, and locates. He can explain who handles locates, basic permit steps in Toronto, and your normal scheduling windows without guessing.
Yes. William asks about location, job type, rough scope, timelines, and budget, then checks them against your service area and minimum job size. Out-of-area, tiny, or clearly low-budget calls get logged but do not eat your time, while builders and owners with real projects get pushed to the top of your list.
You can run a live demo using your website and phone number so William speaks about your exact services. We will show you real call flows, summaries, and recordings from test calls, so you can judge call quality, local fit, and intake depth before turning him on for your main line.
