When a GC or homeowner hits your voicemail, they call the next excavator. William answers every call, qualifies the site, routes it, records it, and sends you clean notes.
Experience William AI
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william ai™
We will use your website and business details to set up a fast demo experience.
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218-297-5444
Your demo call should arrive within 1 to 3 minutes.
With over 332,000 housing units across the Greater Nashville area, steady pads, driveways, and drainage jobs go to the excavator who answers the first call.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
You are in the cab when the best jobs call. William picks up, screens the work, and lines up the right excavation leads while you stay on the sticks.
William answers Nashville excavation calls in a few rings early, late, and in bad weather weeks so house pads, driveways, and drainage jobs do not roll to a dead inbox while you are on I-24 or I-65.
On every call, William asks about address, access, slope, rock, trees, utilities, timing, and budget so you know if a Bellevue hillside, Antioch backyard, or Franklin driveway is worth a site visit before you burn fuel getting there.
After each call, William sends recordings and tight summaries: scope, photos requested, timing, and next step. You and your estimator see what was promised without digging through texts during dinner.
Configured for Nashville red clay, limestone, tight infill lots, and the way real excavation calls actually come in here.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Driveway and drainage excavation
Bellevue hillside driveway and culvert replacement
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William plugs into your existing phone line as an AI answering service for excavation. When someone calls about a pad, driveway, drainage, clearing, or trenching job, it picks up, asks excavation-specific questions, logs the details, and routes or queues the lead based on rules you set. You get recordings and clear summaries instead of random voicemails.
Yes. William runs 24/7, so when heavy rain hits or a driveway washes out in Bellevue, Hendersonville, or Murfreesboro, those calls do not die at 7 p.m. It answers, tags urgent erosion or drainage issues, and flags them so you can decide what to handle first the next morning.
William is set up to run a real excavation intake, not just say that you will call back. It collects address, access notes, slopes, rock concerns, nearby utilities, photos, timing, and rough budget. That lets you sort out bad-fit or tiny jobs, price the real ones smarter, and send the right machine and crew the first time.
William speaks in plain, steady language, like a competent coordinator, and sticks to your services and service area. For repeat builders and GCs, you can keep key numbers routing straight to you while William still backs you up on overflow and new leads. Complex or touchy calls can be sent directly to you instead of staying with the AI.
You share your website, service area, and the kinds of excavation jobs you want more of. We set William up with your wording and intake questions, then run it on real calls, often starting with after-hours or overflow, so you can hear recordings, read summaries, and see booked site visits before you fully commit.
