When a stressed driver calls and hits voicemail, they tap the next shop. William answers, qualifies, and routes every auto repair call so you keep the job and your bays full.
Experience William AI
See what our clients are saying
william ai™
We will use your website and business details to set up a fast demo experience.
Analyzing your website...
218-297-5444
Your demo call should arrive within 1 to 3 minutes.
With over 2.6M residents driving through the Lower Mainland, every unanswered auto repair call is a lost bay hour for a Vancouver-area shop.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
William picks up every call, sorts real jobs from noise, and sends your team clean, detailed intake so your bays stay full without another service advisor.
Whether it is a no-start in Kits, brakes grinding off Kingsway, or a tire emergency near Downtown, William answers in seconds, 24/7. Those calls become booked diagnostics and tow-ins instead of free work for the shop down the block.
William captures year, make, model, kilometres, symptoms, ICBC or warranty details, and urgency for every Vancouver caller. Your advisor sees exactly what is coming in, can pre-order parts, and keeps the right work in each bay.
Rush hour, lunch, and winter tire season do not have to wreck your front desk. William handles overflow and after-hours, then sends recordings, transcripts, and tight summaries so your team just books, fixes, and bills.
Built for busy Vancouver auto shops where one missed ring can mean a $700-plus ticket gone.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Brake noise same-day booking
Downtown Vancouver condo driver, loud brakes, needs tomorrow AM slot
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your main number as an AI answering system. When someone calls, it picks up fast, uses info from your website and service list, asks structured questions about the vehicle and problem, and either books or routes the call based on your rules. Every call is recorded and summarized so your team knows exactly what was said and what was promised.
Yes. William asks about symptoms, warning lights, drivability, and timing, then tags calls as urgent breakdown, safety concern, or routine maintenance. A no-start in an underground condo parkade gets flagged and routed differently than a basic oil change or seasonal tire swap, so you prioritize the right jobs for your Vancouver bays.
Instead of voicemail, William answers those late-night and weekend calls, explains your hours, parking, and key-drop, and books next-day or next-available slots within the rules you set. A dead battery in Mount Pleasant at 10pm becomes tomorrow morning's tow-in for your shop, not a missed opportunity that ends up on someone else's schedule.
William is clear, calm, and consistent, with direct questions and answers. It is designed to handle different accents and can repeat or rephrase when something is not clear. You control the wording so it matches how your Vancouver shop talks about ICBC, diagnostic fees, and common services.
Setup is mostly us pulling details from your website and a short call to define what you want William to ask, book, and route. Once live, your team gets call recordings, transcripts, and concise summaries with vehicle info, concern, and timing, either by email or into your existing workflow. Most shops are up and running in a few days.
