When a dead fridge or leaking washer hits your voicemail, that job goes to the next company. William answers, qualifies, routes, and logs every call so Vancouver and Metro Vancouver jobs do not slip away.
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william ai™
We will use your website and business details to set up a fast demo experience.
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With roughly 62% of Vancouver homes in apartments, fast phone intake turns dead fridges and washer leaks into booked jobs before callers dial the next appliance repair shop.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
William picks up every appliance call, grabs model numbers and access details, and sends you only the jobs that are worth a truck roll across Metro Vancouver.
William answers right away when someone in a Kits condo, Surrey townhouse, or Burnaby rental calls about a dead fridge or leaking washer. Instead of voicemail, they get screened, qualified, and slotted into your schedule while you stay on the tools.
On every call, William collects brand, model, age, symptoms, error codes, address, strata rules, and parking notes. That lets you skip junk jobs, avoid out-of-area drives, and send techs into Vancouver, Richmond, or North Shore visits ready to fix on the first trip.
William writes up each conversation with a timestamped summary, call recording, and key details ready for your booking or dispatch system. No more replaying voicemails or guessing what the Mount Pleasant or Yaletown customer actually said.
Configured once for your exact service areas, pricing rules, and warranty limits around Greater Vancouver, then William handles the first call every time.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Leaking washer in Kits condo
Strata leak complaint from Kitsilano apartment
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your main phone line as an AI answering and intake system for your appliance repair shop. When someone calls about a fridge, washer, dryer, oven, or dishwasher, he answers, asks your custom questions, gathers model and access details, and then logs or routes the call based on your rules. You get a clear summary and recording for each call, ready to price and schedule.
Yes. William runs 24/7, so calls from late-night leaks in a downtown condo or a Sunday fridge failure in Burnaby do not die in voicemail. He can explain your after-hours fees, set expectations on response times, collect all the details, and either book into open slots or queue the job for your team to confirm first thing in the morning.
That is the core job. William asks for appliance type, brand, model number, age, symptoms, error codes, photos if you want them, plus address, parking, and strata or buzzer info. Using your service map and rules, he flags out-of-area or low-value warranty work, and pushes only real, profitable jobs through to your calendar or dispatcher.
William speaks in clear, simple language that works for stressed callers in condos, landlords, and property managers across Metro Vancouver. We script him with your neighbourhood names, typical areas like Yaletown, Surrey, and North Vancouver, and your own wording on prices and policies, so he sounds like part of your shop, not a generic call centre.
You can start quickly. Share your website, service areas, pricing guidelines, and the intake questions you already ask on appliance repair calls. Real Automation sets William up, you forward a line or use a tracking number, and you can listen to real calls, read summaries, and compare booked jobs before deciding how much of your Vancouver call volume to move over.
