95% average call success. Built for service businesses.
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william ai™
We will use your website and business details to set up a fast demo experience.
Analyzing your website...
218-297-5444
Your demo call should arrive within 1 to 3 minutes.
With roughly 62% of Vancouver homes in apartments, fast phone intake turns dead fridges and washer leaks into booked jobs before callers dial the next appliance repair shop.
William picks up every appliance call, grabs model numbers and access details, and sends you only the jobs that are worth a truck roll across Metro Vancouver.
William answers right away when someone in a Kits condo, Surrey townhouse, or Burnaby rental calls about a dead fridge or leaking washer. Instead of voicemail, they get screened, qualified, and slotted into your schedule while you stay on the tools.
On every call, William collects brand, model, age, symptoms, error codes, address, strata rules, and parking notes. That lets you skip junk jobs, avoid out-of-area drives, and send techs into Vancouver, Richmond, or North Shore visits ready to fix on the first trip.
William writes up each conversation with a timestamped summary, call recording, and key details ready for your booking or dispatch system. No more replaying voicemails or guessing what the Mount Pleasant or Yaletown customer actually said.
Configured once for your exact service areas, pricing rules, and warranty limits around Greater Vancouver, then William handles the first call every time.
William sits on your main phone line as an AI answering and intake system for your appliance repair shop. When someone calls about a fridge, washer, dryer, oven, or dishwasher, he answers, asks your custom questions, gathers model and access details, and then logs or routes the call based on your rules. You get a clear summary and recording for each call, ready to price and schedule.
Yes. William runs 24/7, so calls from late-night leaks in a downtown condo or a Sunday fridge failure in Burnaby do not die in voicemail. He can explain your after-hours fees, set expectations on response times, collect all the details, and either book into open slots or queue the job for your team to confirm first thing in the morning.
That is the core job. William asks for appliance type, brand, model number, age, symptoms, error codes, photos if you want them, plus address, parking, and strata or buzzer info. Using your service map and rules, he flags out-of-area or low-value warranty work, and pushes only real, profitable jobs through to your calendar or dispatcher.
William speaks in clear, simple language that works for stressed callers in condos, landlords, and property managers across Metro Vancouver. We script him with your neighbourhood names, typical areas like Yaletown, Surrey, and North Vancouver, and your own wording on prices and policies, so he sounds like part of your shop, not a generic call centre.
You can start quickly. Share your website, service areas, pricing guidelines, and the intake questions you already ask on appliance repair calls. Real Automation sets William up, you forward a line or use a tracking number, and you can listen to real calls, read summaries, and compare booked jobs before deciding how much of your Vancouver call volume to move over.
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