Turn after hours and missed calls into new revenue
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william ai™
We will use your website and business details to set up a fast demo experience.
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218-297-5444
Your demo call should arrive within 1 to 3 minutes.
With nearly half of Toronto households in high-rises, quick, organized phone intake is what keeps condo appliance jobs on your schedule instead of a competitor's.
Toronto callers book whoever gives a fast, clear answer on timing and cost. William picks up every call, filters the junk, and hands you clean, bookable jobs instead of voicemail.
William answers your Toronto line in a few rings, day or night, when you are in traffic, in a basement, or in a service elevator. It locks in same-day and emergency fridge, leak, and no-laundry calls before the customer moves to the next Google listing.
On every call, William gathers postal code, building type, unit and buzzer, parking notes, appliance brand, model, and symptoms. It screens out out-of-area, warranty, and low-fit work so your team spends time on paying Toronto jobs in the 416 and nearby GTA, not dead leads.
Every call is recorded, transcribed, and summarized: who called, what broke, access details, and the agreed next step. Your dispatcher or tech just opens the summary, drops it into the calendar or job app, and rolls with a full picture instead of piecing together rushed notes.
Built for busy Toronto appliance teams that live on the road, not behind a desk.
William sits on your existing phone line like a disciplined dispatcher. When someone calls about a fridge, washer, dryer, stove, or dishwasher, it answers, confirms location, appliance details, and urgency, explains your basic fees and service areas, and then books or routes the job according to your rules. Your team only steps in once the call is qualified or needs a human decision.
Yes. William runs 24/7, so evening leaks, dead fridges, and weekend washer failures do not die in voicemail. It can explain your after-hours policy, note any premiums, collect full access details, and either book into your calendar or queue a clearly labeled emergency for your on-call tech to confirm.
William is configured using your own website, service areas, and wording, so it talks like your shop, not a generic call centre. On condo and rental calls it asks for unit number, buzzer code, concierge or elevator rules, and parking notes, which is critical in Toronto where about 44.5% of homes are in taller apartment buildings. Those details go straight into the call summary for your techs.
Yes. William asks about brand, age, error codes, location, and how the caller plans to pay, plus anything else you need. It can tag or divert clear manufacturer warranty jobs, out-of-area addresses, and pure price shoppers, while pushing strong-fit fridge, laundry, and multi-unit calls to the front of the line. That keeps your phones busy with revenue work instead of unpaid troubleshooting.
Setup is fast because William uses the information you already have online: services, pricing structure, areas you cover, and how you like to book jobs. In a short onboarding call we plug in your rules, connect your number, and test with real appliance repair scenarios. Most shops can have William taking live calls within days, without changing their current booking or dispatch software.
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