When a driver on the 417 hits voicemail, they call the next truck. William answers, qualifies, routes, and documents every towing call so those jobs stay yours.
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william ai™
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With over 220 cm of snow a year across the Ottawa-Gatineau highways, every answered roadside call can be the next high-value job.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
Phones light up when the roads go bad. William picks up, gets the details right, and sends only real jobs to your team instead of letting callers jump to the next tow truck.
William answers in seconds when you are tied up on the 417, in Kanata, or talking to police at a scene. Drivers reach your business right away, so those high-value accident and winch-out jobs do not leak to competitors.
William asks the same structured questions every time - highway number, nearest exit, cross street, underground garage level, vehicle, issue, urgency. Your drivers get clear jobs instead of vague somewhere near Barrhaven directions.
Every call is recorded, tagged, and summarized so dispatch sees at a glance what is roadside, what is account work, and what can wait. That means fewer call-backs, fewer mix-ups, and trucks pointed at the best-paying work across Ottawa-Gatineau.
Built for 24/7, weather-driven towing in Ottawa and the National Capital Region, not for office reception.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Accident tow from Highway 417
Multi-vehicle accident tow request near Kanata on Highway 417 during light snowfall, caller stranded on shoulder needing immediate flatbed tow and safe drop-off location.
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your towing phone line as the first responder. When someone calls, he answers, asks the key questions - location, vehicle, problem, urgency - and either books the job, patches it to your dispatcher, or logs it for follow-up. You set the rules for what counts as an emergency, what gets routed to which number, and what gets filtered out.
Yes. William runs 24/7, so night, weekend, and storm calls stop dying in voicemail. He can be turned on full-time or just for overflow and after-hours, catching the winter spike when Ottawa gets hammered with snow and ice and your small team cannot keep up with the phone.
William is built around location and access details. He confirms highway numbers and exits, asks for landmarks, unit numbers, garage levels, and repeats back key info so it is clear before a truck moves. Drivers receive clean summaries and recordings if needed, cutting down on wrong turns and wasted kilometres across Ottawa, Gatineau, and the surrounding highways.
Yes. You define which callers are priority - police, collision centres, dealers, fleets - and William tags and routes them differently from basic retail or tire-kicker calls. Low-value or out-of-area calls get logged with clear notes, while high-value accident and account work goes straight to the right person or number.
William can handle both English and French callers across Ottawa-Gatineau using scripts based on how you actually talk on the phone. To test it, you plug in your website and number, we load your services, pricing rules, and service area, and you can listen to William handle real or test calls before you commit to full-time use.
