When a driver on the Kennedy hits voicemail, they call the next tow. William answers first, takes location and vehicle details, filters junk, and sends real jobs to you.
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william ai™
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Snow, crashes, and 24/7 traffic across Chicago and the suburbs mean the towing company that answers first usually wins the job.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
Chicago towing calls do not wait. William answers every ring, pulls in exact location and vehicle details, and sends only real jobs to your team.
William picks up instantly during snowstorms, rush hour on the Kennedy or Dan Ryan, and late nights when you are already on a job. More answered calls from I-90, Lake Shore Drive, O'Hare, Midway, and neighborhood streets means more loaded trucks, not lost tickets.
William asks towing-specific questions: exact address or cross streets, expressway direction, alley or garage level, vehicle type, condition, and destination. You get one clear job sheet so the right truck rolls once instead of chasing bad notes and wrong locations.
William handles price shoppers and repeat questions about service area, ETAs, and payment for towing in Chicago. Your dispatchers and drivers stay focused on accidents, private property calls, and fleet jobs that actually pay.
Built for real Chicago towing patterns, from O'Hare breakdowns to South Side alley tows and downtown garage pulls, so your phones stay covered 24/7.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Accident tow from I-90 shoulder
Accident recovery request near Kennedy and Irving Park
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your towing phone line and answers like a dispatcher, 24/7. It asks towing-specific questions about where the car is (Kennedy, Dan Ryan, Lake Shore, side street, alley, garage, or suburb), what they are driving, what happened, and where it is going, then follows your rules for pricing and routing. Real jobs get sent to you by call, text, or email with all details logged.
Yes. William is built for nights, weekends, and bad-weather spikes when snow or storms hit and calls stack up. Instead of voicemail, every caller gets an instant answer and clear questions based on your guidelines, so those high-ticket emergency tows are less likely to roll to the next company on Google.
William runs a full intake, not just message-taking. It gathers pickup and drop-off locations, vehicle details, drivability, keys, and payment method, then tags the call as accident, roadside, private property, or fleet. High-priority jobs can be pushed straight to the owner or dispatcher, while low-value or out-of-area calls are filtered or queued.
William is tuned to sound clear, calm, and direct, not like a script reader. It is configured with Chicago place names like O'Hare, Midway, the Loop, North Side, South Side, and major expressways so it can confirm locations without confusion. Call recordings let you review real calls and adjust wording until it matches how your towing business talks.
You can run William on a demo or test line using your own website, services, and pricing rules. Listen to how it answers, what it asks, and how job summaries look for real towing in Chicago, IL. Once you are comfortable, you point your main number to William and keep full control over routing and escalation rules.
